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Privacy Policy For Your nos99 Account

Your account details, wallet records and device choices are explained clearly in our nos99 Privacy Policy.

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nos99 Privacy Policy For Your nos99 Account
CONTACT YOUR WAY

Get Policy Help Beside Account Support

A clear contact path matters when you want to ask about stored data, a wallet reference or an account record. From your account help route, tell us which part of the Privacy Policy concerns you and include the phone number or transaction reference connected to the request. We use that detail to locate the right record without asking you to repeat unrelated account data. If you are in Medan or elsewhere in Indonesia, the same policy contact path applies where local law permits.

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Account help

Use the account help route for questions about your Privacy Policy rights, phone verification record or a device sign-in that you do not recognise. We can ask for account details to confirm that the request comes from you before discussing stored data.

Wallet receipt

For a DANA, OVO, GoPay or QRIS query, include the payment reference shown with your account record. We use that reference to investigate how the transaction data is stored and to explain which part of the Privacy Policy applies.

Change request

Ask us to correct account data, explain its use or remove data that no longer needs to be retained. We may verify your phone or account step first, then confirm the action and any limits required by local law.

HOW WE HANDLE DATA

See The Privacy Steps Behind Your Login

We keep the Privacy Policy practical by connecting each data purpose to an account action you can recognise.

Account data

We may collect the details you submit for an account, including contact data and phone verification status. We use these fields to create access, respond to policy requests and connect your account to the wallet records you choose.

Cookie choices

Cookies can keep a signed-in session working and remember necessary site settings on your device. Our Privacy Policy explains their purpose, while your browser controls can help you clear or restrict cookies when that setting is available.

Device security

Device type, browser signals and sign-in events may be checked when account access looks unusual. If a login from a new phone needs confirmation, complete the account step we show rather than sharing your password or wallet code.

Payment records

A DANA, QRIS, bank transfer or virtual account reference can be retained to match a payment with the correct account. These records help us answer status questions without storing a wallet password in the account profile.

Retention periods

We retain data for as long as needed for the purpose described in the Privacy Policy, account support and required records. When a purpose ends, deletion or anonymisation follows the limits that apply where local law permits.

Your request

You can ask what account data we hold, request a correction, ask about use or seek deletion through account help. We may confirm your phone or account details first, then explain the result and any lawful reason for keeping a record.

Privacy Policy Answers For nos99 Accounts

These Privacy Policy answers focus on the searches we hear most often before an account is opened. They cover wallet references, device activity, cookies, correction requests and the contact path used by Indonesian account holders. If your situation is not listed, send the account help request with only the details needed to identify the issue.

The nos99 Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages, game activity connected to your account and payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Phone verification helps us connect account access to the person creating the account and supports checks when a new device signs in. The Privacy Policy explains this use, and access or eligibility depends on local law.

Yes. It explains that DANA, OVO, GoPay and QRIS references may be recorded so we can match a transaction to your account and answer a status request. Wallet passwords are not treated as ordinary account profile fields.

Use account help and state which account field needs correction, such as a contact detail or phone verification record. We may confirm your account first, then assess the request under the Privacy Policy and applicable local law.

You can ask about device type, browser signals and sign-in events connected with your account. Send the request through account help rather than sharing a password. We will explain the stored category and the reason it is used.

Cookies may keep a session active and remember necessary settings on your device. The Privacy Policy describes those purposes, while your browser can usually clear or restrict cookies. Changing them may affect account access or saved session preferences.

Start with the account help route and include your account contact detail plus the specific policy question. We use that information to locate the request, and the same path applies in Indonesia where local law permits.

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